Bgjl Privacy Policy

Bgjl collects only the information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. The types of information we collect:

We never store your full bank account number, card number, or PIN.

Bgjl collects information in several ways. You have the right to know about each method:

• Provided Directly: Information you provide directly during registration, form submissions, or when contacting support.
• Automatically Collected: Data collected automatically through log files, cookies, and analytics tools while you use the platform.
• Payment Processor: Confirmation details received from the payment gateway during financial transactions.
• Identity Verification: Documents submitted during the KYC process.

Bgjl uses your data solely for specified purposes. Any misuse or unauthorized use is strictly against our policy:

• Account Management: Ensuring secure registration, login, and account safety.
• Payment Processing: Processing deposits and withdrawals securely.
• Age & Identity Verification: Protecting minors and preventing fraud.
• Customer Support: Resolving your questions and complaints quickly.
• Security Monitoring: Detecting and preventing suspicious activity.
• Legal Compliance: Compliance with applicable laws and regulations.
• Service Improvement: Improving user experience and platform performance.

We do not use your data for advertising, sell your profile, or use it for any unauthorized purpose.

To keep your data secure, bgjl employs multiple layers of security:

Your password is never stored in plain text — it is always hashed. Server access is restricted to authorized personnel only.

Bgjl does not sell your data or share it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Processor: Only the necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
• Fraud Prevention: If money laundering or other illegal activity is suspected, the relevant authorities may be notified.
• Service Providers: Contracted partners providing technical services may receive limited data, but are not permitted to use it for their own purposes.

Cookies are used on the bgjl website and app. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the platform from functioning.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Helps us understand platform usage statistics (fully anonymized).

We Advertising Cookies or Cross-Site Tracking Cookies We do not use them. You can disable non-essential cookies at any time from your browser settings.

Bgjl does not retain your data indefinitely. Each category of data has a defined retention period:

• Account Information: For the duration of your active account, and for 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Log Files: 90 days.
• Support Conversations: 2 years.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

You have several important rights regarding your personal data. bgjl fully respects each of these rights:

To exercise these rights support@bgjl.bet-. We will respond within 30 days.

Bgjl strictly prohibits the collection or storage of data from individuals under 18. Our services are for adults only.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• If a parent believes their child has registered an account, please notify us immediately.

In the event of a data security breach, bgjl will take the following steps:

• After the incident is identified, Within 72 Hours The relevant authorities will be notified.
• Affected users will be notified via email and SMS as quickly as possible.
• Immediate technical measures will be taken to minimize potential damage.
• Once the investigation is complete, users will be provided with a detailed report.

Our security team monitors activity 24/7. If you notice anything suspicious, please support@bgjl.betto let us know.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: support@bgjl.bet
• Live Chat: 24/7 via website or app
• Response Time: Typically within 24–48 hours
• Language: Support is available in both Bangla and English

For data protection requests (such as data deletion or access requests), please submit them via email so we can verify your identity properly.